Refund & Return Policy

Refund & Return Policy

Refund & Return Policy

At Little Garden, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help. Please read our Refund & Return Policy carefully.

1. Return Eligibility

We accept returns under the following conditions:

  • The return request is made within 7 days of receiving your order
  • The item is unused, unwashed, and in its original condition
  • The item is in its original packaging with all tags attached
  • The item is not a sale or discounted item (final sale items are non-returnable)

2. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Items that have been used, washed, or altered
  • Items without original tags or packaging
  • Sale or clearance items
  • Gift cards

3. How to Request a Return

To initiate a return, please follow these steps:

  1. Contact us at our official email address or WhatsApp within 7 days of receiving your order
  2. Provide your order number, item(s) you wish to return, and the reason for return
  3. Our team will review your request and provide return instructions within 1–2 business days

4. Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days
  • Refunds will be issued via the original payment method or as store credit, as per your preference
  • Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item)

5. Exchanges

We offer exchanges for a different size or color, subject to availability. If the desired item is not available, a refund or store credit will be offered instead.

6. Defective or Wrong Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos of the item. We will arrange a replacement or full refund at no additional cost to you.

7. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method to ensure the safe return of your item.

8. Contact Us

If you have any questions about our Refund & Return Policy, please reach out to us at our official email address or through our contact page. We are happy to assist you!